Care Coordination/Medical Neighborhood
Central Ohio Pathways HUB
All people in the Columbus region deserve to have the best healthcare experience possible—one that is high-quality, well-coordinated, and affordable. To achieve the best health outcomes requires the acknowledgement that there are multiple factors that contribute to an individual’s health, including social determinants like culture, race, income, and education level. The reality is, thousands of our most vulnerable and high-risk individuals in greater Columbus are seeking care and assistance from hundreds of medical, behavioral health, education, employment, and social service organizations. It is necessary in this effort to streamline the process, connecting information for all stakeholders who are trying to impact the healthcare experience in our region.
HCGC is proud to manage the Central Ohio Pathways HUB, a neutral, central convener that connects our most vulnerable people with community resources and creates accountability for outcomes. A central organizing point and standardized procedures are used to align funders and service providers to holistically and efficiently address issues through care coordination. By adding organized pathways for information flow and funding, the HUB brings increased efficiency and better outcomes for people accessing needed services.
Questions?
Contact Jenelle Hoseus, Executive Director, Central Ohio Pathways Hub & Care Coordination Network, jenelle@hcgc.org
Medical Neighborhood
Patient healthcare outcomes are dependent on so much more than what happens inside a primary care or hospitals’ physical space. Environmental, social, and behavioral factors deeply influence health and healthcare status, and are often sighted as a reason many people can’t achieve optimal health, both in our region and across the state and country. Addressing social determinants of health and promoting better connectivity and coordination among all providers – primary care, behavioral health, social services – and by utilizing state-of-the-art technology to assist in doing so is a hallmark of HCGC’s mission.
To strengthen information sharing and relationships between clinical and social service organizations, The Healthcare Collaborative of Greater Columbus and our partners developed Medical Neighborhood, a cloud-based, shared referral tool. Technology cannot replace strong provider relationships, but it can augment a difficult world where data, from screenings and assessments, to not only making a referral but having access to the referral outcomes in real-time, can make a difference.